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VICIDial is open source call center software. Elisiontec has a team of VICIDial experts who can help you enhance the functionality of VICIDial. Elisiontec offers VICIDial customization service with their ready to use modules to enhance the functionality of this open source call center solution. These modules include, but not limited to:

- SMS
- Email
- Fax
- Survey
- Billing
- Disposition bucket
- Soundboard
- Sticky agent
- Recording
- Security
-
Elisiontec also offer custom VICIDial module development service to add any required functionality. To know more about available