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The call center solution can be set up for any size of call centers. The blended call center software has amalgamation of the features of both inbound and outbound call centers. Some of the key features of Call center software are listed below:
- Music On Hold
- DID
- Interactive Voice Response
- Skill Based Routing
- Progressive Dialer
- Advanced Automated Call Distribution
- Configurable Scripts
- And more.
We offer custom call center software development based on your requirements. To discuss your requirements, drop an email at sales@ecosmob.com
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