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AC InfoSoft offers omnichannel call center software, which can be used for any type of call center and customer care center.
Key features of Omnichannel Call Center Solution are:
-Unified Communication Channels
-Automated/ Preview/ Predictive and Manual Dialer
-Live Call View
-IVRS
-Callback based on schedule
-Call Recording
-CRM Integration
-DNC
-And many more
To know more about the offered contact center solution, visit Read more...
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