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Elision has developed the most advanced contact center solution that has voice, video, chat, email, SMS and fax as modes of communication. The call center software is furnished with all advanced features to take care of advanced inbound and outbound calling campaigns such as,
- Advanced call distribution
- Skill based routing
- Sticky agent
- Predictive dialer
- Auto dialer
- Manual dialer
- Web Phone
- And more
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