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Elision has an advanced call center solution which is perfect to run any type of inbound calling campaign for customer care or support or any other similar campaign. The call center solution is provisioned with all required features such as,
- Callback scheduling
- Agent inter dialing
- Barge-in
- Whisper
- Conference
- Call transfer
- Call forward
- Disposition bucket
- Email support
- SMS support
- Fax support
- And more
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