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Elision Technolab LLP provides the most advanced call center solution to call centers, BPOs and KPOs. The call center solution of Elision, namely, Dialshree is furnished with all simple to advanced features. Below is the list of call routing rules offered in the Dialshree: call center software of Elision:
- Skill based call routing
- Sticky agent
- Advanced call routing
- Least talk time call routing
- Idle agent call routing
- Round robin
- And more
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