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iCallify is an intelligent call center software, which is furnished with a wide range of features.
Dialers:
- Predictive dialer
- Manual dialer
- Progressive dialer
- Preview dialer
Call routing rules:
- Least talk time call routing
- Agent rank based call routing
- Random call routing
- Fewest call routing
- Sticky agent
To know more about iCallify in more detail, visit Read more...
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