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Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. FreeSWITCH IVR solution give customers a self-service option to complete steps on their own instead of waiting for an agent.
Key Features: - Improves first call resolution rates - Prioritizes incoming calls - Increase Employee and Organizational Efficiency - Reduce Operational Costs - And Many More.
To get in touch, Visit : Read more... Email: sales@ecosmob.com Phone: 1-303-997-3139
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