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VICIDial is open source call center software. AC InfoSoft has a team of VICIDial experts who can help you enhance the functionality of VICIDial. These add-ons include, but not limited to:

-SMS
-Email
-Fax
-WhatsApp
-Survey
-Billing
-Disposition bucket
-Soundboard
-Sticky agent
-Recording
-Graphical report
-Extensive security

Visit Read more... to know more about available modules.